Kingston Memory
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How to return products?

Applying For An RMA Number
Please click here to apply for an RMA number to return the defective product. All RMA applications must be filed online. Our Customer Service department will e-mail you with an approved RMA number, or reasons for denying your request.

Ship the Defect Product Back to Allstarshop
Please label the RMA number on the shipping label. Please do not write the RMA number onto the original manufacturer's packaging box. (Returns with writing on the original manufacturer's packaging will be subject to a repackaging fee of $25.00).

Packages without authorized RMA numbers will be refused. For your protection, please insure the package and use a courier that issues a tracking number. Please note that the shipping charge is non-refundable.

All returns must be addressed as follows: Attn: RMA #_______
30191A Avenida de las Banderas
Rancho Santa Margarita, CA 92688

Merchandise must arrive at our warehouse within 10 days of the issuance of the RMA number, at which time the RMA# expires. RMA numbers are non-renewable.

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