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For defective media or components on Microsoft OEM software
Please send an email to sysbuilder@qmsfife.com or call 800 227-6197.
For a problem with the COA
- If the COA is torn or damaged, Microsoft can provide the customer with a replacement. Please contact Microsoft directly.
- If the COA is lost or missing, the customer needs to send an email to: microsoftoem.systembuilder@csgopenline.com This group will then respond and initiate the process for providing a replacement COA.